Total:
0.00 LEI
Frequently asked questions about the Ergoshop store
Questions List for Ergoshop Clients. Here is the answer to all the questions about the functionality of the Ergoshop store.
To open an account in our e-shop, click on "My Account" in the main menu and enter your email address, first and last name, phone number, password, delivery address and / or billing address. You can also register while placing an order.
Courier - 1-2 business days, cost 9.90 RON
Free shipping for orders over 150 RON.
First, you can save your delivery address and billing information, track the order, send confirmation and claim forms and contact our Customer Service for questions about your orders.
Products added to cart or list are not reserved. They will be reserved after you make an online payment or after placing a cash order on delivery.
After completing the purchase process, you will receive a confirmation of your order by email.
You can check the status of each order once you log in to your account in the "Order History" section.
Yes, you can cancel your order by calling Customer Service or filling out the online form. You can change or cancel the order within 15 minutes of placing an order.
Contact Customer Service. For this you have the contact form in the << Contact >> section. Compile the form by specifying Subject << Return >>
The amount paid for products is debited from your account after placing an order, but is transferred to our account via MobilPay only after the packaging and preparation of the products for delivery.
